14 days to change your mind

Ask within 14 days of a charge and we refund it in full. You don't have to give a reason.

This covers every plan: monthly, yearly, Lifetime and Team Lifetime.

Each renewal gets its own 14 days. If a monthly or yearly plan renewed after you meant to cancel, ask within 14 days of that charge and we'll refund it and cancel the plan.

Email hello@gradients.sh from the address on your account and say which charge you want refunded.

The money goes back to the card you paid with. Banks usually take 5 to 10 business days to show it.

Please write to us before disputing a charge with your bank. A refund is faster for you.

When we refund a charge, we end the Pro access and commercial license that came with it. Projects you started under that charge are no longer covered, so take out the Pro components, presets and exports you added with it. Free components and presets stay yours under MIT.

Refunding a renewal doesn't undo earlier periods: projects you started while those were paid stay covered, as they would after cancelling.

Refunding Team Lifetime ends the Pro your teammates got through that team.

You can cancel a monthly or yearly plan any time from the billing portal on your account page. Pro stays on until the end of the period you paid for, and nothing is refunded unless you ask.

After 14 days a charge isn't refundable. Billing mistakes are the exception: we always refund a double charge or a charge you shouldn't have had.

We may decline refunds to someone who buys and refunds over and over to download Pro. That's abuse under the license.

None of this limits your rights under local consumer law.